SHIPPING

Orders are processed Monday - Friday (excluding public holidays) from 7am - 3:30pm AEST and can take up to two business days to process before being shipped.

Tracking advice will be sent to your email once your order has dispatched.

 

DELIVERY TIMES

Australia ~ 1 - 3 days (est) 

New Zealand ~ 2 - 4 days (est)

REST OF WORLD ~  3 - 18 business days to be delivered, depending on your location and proximity to a major city.

Express International Post is also available, cost dependent on your location which is calculated at checkout. This shipping method takes between 3 - 7 business days.

Please note that International orders (including New Zealand) may be subject to customs inspections and import duties and taxes unique to your country. 

TAXES & DUTIES

Please note taxes and duties may be charged for international orders.

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.

 

 

- Conison